Your happiest customers would gladly leave a review. They just forget, and asking every time feels awkward. We automate the ask: a friendly, perfectly-timed text and email after each job, so your best work turns into a steady stream of new reviews.
Most happy customers will leave a review if you ask, but between wrapping the job and the next one, the ask never happens. Do it manually and it’s inconsistent; skip it and your rating stalls while busier competitors pull ahead.
A review invite fires the moment a job is done, for every customer, every time, with no memory required.
Both channels, one-tap links to your review page, worded in your voice to feel personal not canned.
Sent at the right moment with a single gentle follow-up, so more people actually complete the review.
Track requests sent, reviews earned, and your rating over time alongside your leads and campaigns.
Each one is an ask you’d mean to make and forget. Now it happens automatically, at the moment a customer is happiest and most likely to say yes.
The moment a job is marked complete, a warm request goes out, while the good experience is fresh and a five-star review takes them one tap.
A short text and a matching email go out together, each with a direct link to your review page. No searching, no hoops, just a couple of taps.
No review yet? One polite reminder follows a few days later, then it stops. Enough to jog their memory, never enough to annoy.
Requests point customers to the platforms that matter most for your business, so your rating climbs exactly where new customers are looking.
A friendly text and email in your voice, each linking straight to the review pages that matter.
Requests fire automatically when a job is marked complete, with smart timing and one reminder.
Every finished job becomes a chance at a new review, and your rating grows on autopilot.
Automated requests bring the reviews in. These make sure they’re answered, showcased, and working to win your next customer.
The simplest way to get more Google reviews is also the one most businesses skip: ask every customer, right after the job, with a link that makes it effortless. Automated review requests do exactly that. When a job is marked complete, the customer gets a friendly text and email in your voice with a one-tap link to your review page, plus one polite reminder if they forget. Here’s why it works and how to do it right.
Customers who had a bad experience often leave a review without being asked. Satisfied customers usually mean to and forget. If you never ask, your rating gets built mostly from your hardest days. Google recommends reminding customers to leave reviews, and a consistent ask after every job means your Google reviews reflect your typical work, not just the outliers.
The best moment to ask is right after the work is done, while the customer can still see the new water heater or the clean gutters. Our requests fire automatically when you mark a job complete. If there’s no review a few days later, one gentle reminder goes out, and then it stops. That’s enough to jog a busy person’s memory without ever feeling like nagging.
Short, personal and easy. Use their name, thank them for the specific job, and include the direct link, for example: “Hi Sarah, thanks for choosing Hiram Plumbing today! If you have a minute, a quick Google review would mean a lot: [link].” A text that fits in one message gets read, and the matching email gives customers who prefer email the same one-tap path. We write both in your voice.
Google gives every Business Profile a direct review link and a QR code that open the review form for your business. We put that link in every request, so customers never have to search for you. The same link and QR code also work on invoices, receipts, business cards and truck magnets, so every touchpoint can ask too. Our Google Business Profile management keeps the profile itself in shape.
Google’s policies prohibit offering incentives, like discounts or free services, in exchange for reviews, and prohibit selectively asking only the customers you expect to be happy. So every customer gets the same invitation. Since October 2024, an FTC rule has also banned buying or faking reviews. Yelp goes further and discourages businesses from asking for reviews at all, so requests are best pointed at Google and the other sites that welcome them.
Your star rating is an average, so every review counts in proportion to how many you have. With 10 five-star reviews, a single 1-star review drops you to about 4.6. With 50 five-star reviews, the same 1-star review only takes you to about 4.9. A steady flow of reviews from real customers is the best protection against the one bad day every business eventually has.
A rating built on reviews from two years ago tells customers less than one with reviews from last week. Automated requests keep new reviews arriving month after month, so your profile always shows recent, specific feedback about the work you’re doing now. Recent reviews that mention the service and the town also give future customers a clearer picture of what to expect.
Automated Review Requests is included in every plan, starting with Starter at $297 a month. Review request texts and emails carry small usage fees. Pair it with Reputation Management so every review you earn gets a thoughtful reply. See all plans on our pricing page.
Most happy customers never leave a review simply because nobody asked. The moment you mark a job complete, your customer gets a friendly text and email, written in your voice, with a one-tap link to your Google review page, plus one gentle reminder a few days later if there’s no review yet.
Add Automated Review Requests to any plan. It plugs into the same dashboard, so every recovered lead shows up right alongside the rest.
Purchase