Categories, services, hours, and a compelling description set up exactly how Google wants them.
Fresh photos and regular posts signal an active business, which Google rewards with visibility.
Google now answers many customer questions with AI drawn from your profile and reviews, so we keep every detail complete and accurate.
Your profile and review flow work together to build the star rating customers trust.
We make sure you fully own and control the profile, then lock down every detail.
Categories, services, photos, and posts, all tuned to how customers search for you.
Ongoing posts and updates keep you fresh in Google’s eyes and ahead of competitors.
It’s the first thing customers see, and often the only thing. A fully optimized profile turns curious searchers into calls, directions, and bookings.
Your Google Business Profile is the listing that shows up on Google Maps and in the map results when someone nearby searches for what you do. It shows your hours, photos, reviews and a button to call you, often before anyone visits your website. Setting it up takes an afternoon. Keeping it accurate, active and ahead of competitors takes steady work every week, and that’s the part we handle.
Google gives every Business Profile two kinds of access. Owners have full control, including adding or removing people and deleting the profile. Managers can do nearly everything else. We ask to be added as a manager, so the profile always belongs to you and you can remove our access whenever you like. If an old web designer or past employee still owns your listing, we help you get ownership back first.
If you don’t have a profile yet, we create it. If one already exists, sometimes started by Google itself or a former owner, we help you claim it. Google then asks you to verify that the business is real, often with a short video showing your signage, vehicle or tools. We prepare you for that step, and we find and clean up duplicate listings that split your reviews and confuse customers.
Your primary category is one of the strongest signals for which searches you show up in, so we choose it carefully and add secondary categories for the other work you do. We list each service and write a clear business description, which Google allows up to 750 characters. We keep your business name exactly as it appears in real life. Adding keywords to the name breaks Google’s guidelines and is a common reason profiles get suspended.
If you go to your customers instead of having them come to you, Google lets you hide your street address and list the areas you serve. Google allows up to 20 service areas, set by city or ZIP code rather than a radius, and says the whole area shouldn’t stretch much past about two hours’ drive from your base. We set yours to match where you actually want work, from Hiram and Dallas to the rest of Northwest Georgia.
Real photos of your team, trucks and finished jobs show customers what to expect and make your profile feel current. Google posts let you share offers, seasonal reminders and recent work right on your listing. Our Starter plan includes one Google Business Profile post a week, and Dominate includes two, so your profile never looks abandoned. See all plans on our pricing page.
Google says more reviews and positive ratings can help your local ranking, and reviews are often what makes a customer choose you. We set up automated review requests so every customer gets asked after the job. With our Reputation Management add-on, every review gets a reply in your voice, which shows future customers you’re paying attention.
A suspended profile disappears from Maps, usually without warning. Common causes include keywords added to the business name, a P.O. box or virtual office used as an address, and details that don’t match across the web. We find the cause, gather the documents Google asks for, and file the appeal through Google’s official appeals process. Then we fix whatever triggered it so it doesn’t happen again.
Google renamed Google My Business to Google Business Profile in 2021. It turned off profile chat in July 2024 and has since been replacing the public Q&A section with AI-generated answers in Google Maps. Those answers draw on your profile details, your reviews and other sources. That makes an accurate, complete profile, and plenty of detailed reviews, more important than ever. We keep up with these changes so you don’t have to.
Search for a service near you and Google shows the top three businesses on a map. Each spot is a Google Business Profile, and it’s often a customer’s very first impression, before they ever see your website. We claim and verify it, optimize everything, and keep it active with fresh photos, weekly posts and fast replies.
From our office in Hiram, we help owner-run businesses get found in 15 nearby towns.
